However it was ranked the 5th best airport in the category of airports with 40-50 million passengers per year.
Coming on top of the ranking is Singapore’s Changi airport, according to Startrax World Airport Awards,, the most prestigious accolades for the airport industry, and a global benchmark of airport excellence widely known also as the Passengers Choice Awards.
The world’s Top 100 Airports for 2016 was voted for by airline customers around the world during the 2015/2016 survey period.
Commenting on the ranking, the airport’s general manager Mr Sirote Duangratana said Suvarnabhumi airport was ranked after Seoul’s Incheon airport, Germany’s Munich airport, Malaysia’s Kuala Lumpur airport and Spain’s Madrid airport respectively.
Besides, Suvarnabhumi airport was also named the 10th Best Airport Staff in Asia and given the 36th place among the World’s Top 100 Airports.
The rankings were based on more than 13.25 million responses compiled online from passengers worldwide through www.worldairportsurvey.com and from telephone questionnaires between June 2015 and January 2016.
The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period.
The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.