Over 30 Thai tourists yesterday (Feb 11) lodged complaints with Saensuk police in Chon Buri, accusing a tour company in Bangkok of fraud after they were abandoned in Osaka, Japan.
Acting on behalf of the tourists to file fraud charges with Saensuk police station against the tour company, KPS World Service in Nong Khaem district in Bangkok, Ms Suchada Nadee, 56, said she was among 33 tourists who bought a six-day and four-night tour package tour to Osaka, Japan from Feb 2-6.
The tourists paid a total of 1,194,700 baht to the company.
Ms Suchada said the money has been transferred to the company’s Siam Commercial Bank account since January and on Feb 2 they have received round trip tickets from Bangkok to Osaka.
She said all of them were taken care of by Japanese and Thai guides in Osaka only on the first two days.
On the third day, they were told to pay for the bus travel by the tour coach company, which claimed it was not paid by the Thai tour company.
When all the tourists said they had no sufficient money to pay for the bus travel, they were then abandoned at a restaurant, and had all their travel documents and baggage taken by the bus firm.
She said they then sought help from Osaka police to order the company to return their travel docunents and belongings.
The tour guides later told the group that KPS World Service did not transfer the money to them and they had to shoulder the travel cost of the tourists by their own money for the first two days, and were unable to shoulder further cost, Ms Suchada said.
She told police that they have to spend on their own expenses to the Osaka airport to take the flight back to Bangkok, and asked that the managing director of the company Sonthaya Phosri be charged for frauds.